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From signing up to withdrawing your money, Slotjoint Casino keeps your personal information safe so you can play with confidence. According to this Privacy Policy, information is only shared when it's needed for payments, verification, or to follow the law in Canada. It's used to keep accounts safe and encourage responsible gaming. In it, we also explain your rights and the steps we take to keep your identity and C$ safe.
At Slotjoint Casino, bonuses and special offers are always up to you. You decide what you claim and what you share, and there are clear "opt in" options that are meant to keep your privacy safe while still letting you get rewards.
Prior to accepting any offer, you will be shown the important details, along with the information needed to make it work. No one will force you to agree to marketing if you'd rather not see promotions while you play. You can just skip them and keep playing normally.
If you're eligible for a bonus, you can choose to use it at the right time, like when you make a deposit or in the promotions area. It's not the same as signing up for newsletters unless you also choose that, and opting in can only mean opting in for the promotion. To be clear, we list the practical conditions before activation, such as the minimum deposit and any wagering requirements.
The offer screen will show the playthrough rules before confirmation. For example, a deposit of C$20 might get you a bonus of up to C$200. You can let a certain bonus apply to your next qualifying deposit or say no to the bonus and deposit anyway. You can either let promotional emails through or limit communication to account-related messages. If you're offered them, turn on SMS or app notifications. If not, uncheck them. You can decide whether personalized offers are used or not, and promotions will stay the same.
Tip: To keep your privacy as high as possible, only claim the offer you need and don't check the marketing channels.
You will still be able to get important service messages about security actions, deposits, and withdrawals. You can change your promotional choices at any time by updating your consent or withdrawing it. While you may stop getting targeted ads if you say no to marketing, you can still see deals that are open to everyone and get security-related system messages. Any bonus that has already been claimed is still subject to its terms, such as wagering requirements and time limits. For example, if a bonus required C$1,000 in total bets, removing marketing consent does not get rid of that requirement.
We only use the data we need to run the promotion correctly, like making sure people are eligible, giving them the bonus, and stopping abuse.
If you want to use profiling for personalization, you can turn it off in your settings, and you can still play and make normal deposits like C$50. When you make an account at Slotjoint Casino, we need to check your identity and get some information from you so we can set up your profile, keep your access safe, and meet licensing and anti-fraud requirements. Giving correct information now can help you avoid delays later, especially if you want to request a withdrawal. As part of our "Know Your Customer" process, we may check your identity when you sign up or before you do important things like making your first withdrawal, changing your payment method, or reaching a certain level of activity.
You'll be told in your account what to do if checks are triggered.
In order to open your account, we usually need core profile information that lets us make sure you can play and keep your account safe. This data is used to make a record of you as a player, make sure you are of legal age, and follow the rules for your area, including Canada, if necessary. We need your full name, date of birth, and place of birth, if needed, to make sure you are who you say you are and stop people from making duplicate accounts. Email address and phone number are used for recovery, important account alerts, and keeping your login safe.
Address Information: a home address and postcode or ZIP code are needed to prove residency and help with compliance checks. To protect access and find suspicious logins, account security data like username, password, and security settings are used. nationality and residency, including Canadian when it's necessary to apply jurisdiction rules, make sure someone is eligible, and do risk screening and sanctions. Also, to help stop fraud and keep your account safe, we may collect technical and usage data, like device identifiers, IP addresses, and timestamps of when you logged in. This is especially important when strange patterns are found or when it looks like more than one account is linked. We process the information we need to make sure that the limits you set or the tools for responsible gambling are applied correctly to your whole account if you choose to do so.
When you use our payment services, we only process the information we need to finish the transaction and meet our legal obligations. For instance, when you deposit- 50 or withdraw- 500, we might need to make sure that the payment method you're using is yours and that the transaction is real. In some cases, more information may be asked for based on what you're doing, how you paid, or legal requirements. If we need more information, we will ask for it directly and only for as long as it takes to finish the checks.
Slotjoint Casino protects your account access with multiple layers of login controls, including password rules, two-factor authentication (2FA), and session protection. These controls make it less likely that someone will get in without your permission, even if your password is published.
These steps help protect your personal information and your balance while keeping the sign-in process smooth. We require strong passwords, offer two-factor authentication as an option, and keep an eye on your session to make sure you play safely. Also, you need to keep your login information secret and only use devices you trust to sign in.
To keep you safe, if you try to log in too many times and fail, you may be temporarily locked out or have to go through extra verification steps before you can get back in. Keep this in mind: Slotjoint Casino will never ask the password. It's important not to answer messages that ask for it; instead, use official channels to contact support.
When 2FA is turned on, it adds a second step to the sign-in process. This second step is usually a one-time code sent to your verified contact method or generated by an authenticator app. This makes account takeover much less likely because a stolen password will not be enough to log in.
You should ask for a secure reset if you get a new phone, lose access to your authenticator, or think your account has been hacked. Before turning off 2FA or changing the authentication method, we may ask for more checks to be made for safety's sake.
Slotjoint Casino uses session safeguards like secure session tokens and automatic timeouts after inactivity to stop access from devices that aren't being watched and lower the risk of being hijacked. If we see strange behavior, like quickly changing locations or strange device patterns, we may ask you to prove who you are again or temporarily limit your access until you can prove it is you. For a safer session, log out after playing, stay away from shared or public computers, and don't save your password in a browser on devices you don't fully control.
When you make a deposit at Slotjoint Casino, your information is only used to fund your account and keep transactions safe. We only touch a small amount of data and only work with trusted payment partners and encrypted connections to keep your banking information safe. Legal requirements and internal security controls are followed when processing payment data. This includes preventing fraud, making sure all transactions are correct, and, if needed, checking people's identities before accepting larger deposits of C$500 or more.
During deposits, we may receive or create a limited set of transaction data that we need to complete the deposit and keep accurate records. This depends on the banking method.
It is safer for a regulated payment provider to handle our sensitive payment information than for us to store it ourselves. There are a few common ways to deposit money and some notes about how the data is processed. Bank card card data is sent over an encrypted connection and checked by the payment processor. We only keep a few records for reconciliation.
Deposits of C$20 to C$200 are usually instant. E-wallet: Once you approve the payment, the wallet provider sends us a confirmation. The wallet provider keeps your credentials. Deposits like C$50 are usually processed instantly by banking networks. We match incoming funds using reference numbers and account numbers. It might take longer for deposits of C$500 or more. Note that the methods that are available depend on the Canada, and some payment providers might need more information before they'll accept deposits of C$1000 or more.
To keep both players and the casino safe, we may ask for verification when risk checks are run, when deposit patterns change, or when regulatory thresholds are reached.
For normal verification, you may need to show proof of who you are and that you own the payment method. This is especially important for bigger transactions like deposits of C$500 or more.
Fraud prevention and monitoring: When you make a deposit, we automatically check it for strange behavior, like account ownership that doesn't match, failed attempts over and over, and strange patterns of location or device use. Some transactions may be held up while we make sure the deposit is allowed if they are flagged. Sharing information with payment partners: Payment information is only shared with parties needed to complete the transaction and follow the law. These parties include banks, fraud prevention services, and payment processors. It is expected that these partners will take the right precautions and only use the data for processing, security checks, chargebacks, and compliance.
Keeping payment records: We keep transaction records for as long as it takes to manage your account, settle disputes, handle chargebacks, and follow all financial and legal rules. It is best to keep records in as simple a form as possible, with only amounts like C$100 and transaction references.
This is to make sure that withdrawals are safe and legal. In order to prevent fraud and uphold responsible gaming standards, this helps make sure that the account holder is the one asking for the withdrawal. Usually, KYC checks happen when someone makes a withdrawal for the first time, when they withdraw more money (like C$500 or more), when their personal information changes, when there is unusual activity in their account, or when the payment provider needs more proof.
We may temporarily hold a withdrawal until all the necessary documents are received and checked.
The exact set of documents needed will depend on your payment method, account history, and the rules in Canada. If you are asked to, please send images that are clear, full color, and let all corners be seen. Valid government-issued ID, like a passport, national ID card, or driver's license, shown as proof of identity. Proof of address is a recent piece of paper with your name and current address on it, like a bank letter or utility bill. Payment method verification: proof that the withdrawal method is yours (confirmation specific to the method may be needed).
When asked, source of funds documents that show how you fund your account, especially for bigger withdrawals like C$2000 or more. If the Canadian on your account doesn't match the Canada on your ID, or if your address has recently changed, you may be asked to provide more proof to complete the verification process. Keep away from cropped images, glare, blurry photos, and edited files when it comes to document quality. Missing names, addresses that are no longer valid, or pages that aren't complete can slow down the approval process and may need to be resubmitted.
once all the documents asked for are sent in, verification is usually done in 24 to 72 hours. It might take longer in cases that are more complicated or when checks by a third party are needed.
Please let us know through your registered email if we need more information. The timeline will stop until we get the things we need. Documents and verification data are only kept for as long as it takes to meet legal, regulatory, anti-fraud, and accounting requirements. What your Canada rules are and what you do with your account may affect how long data is kept. When the retention period is over, the data is either securely deleted or made anonymous, depending on the rules that apply. Access and security: uploaded KYC files are handled through secure channels with limited access. This information can only be seen by authorized teams and service providers who have been checked out and are involved in verification, payments, and compliance. They can only do what is listed above.
When there are signs of risk that tighter controls are needed, these limits may be set by you or by the casino. We use information about your deposits and withdrawals, game activity, and responsible play settings to make sure that limits are adhered to correctly. This helps make sure that once a limit is reached, any more deposits greater than C$50 are stopped, wagering is limited as needed, and cash-out requests like withdrawing C$500 are handled in line with your chosen limits and any safety rules that apply.
We use information about your payments and accounts to figure out how much you have put in over a certain amount of time, like a daily or weekly limit. It includes the amount of the deposit, the time it was made, the payment method used, and the status of the deposit (approved, declined, overturned). As long as you don't deposit more than C$200 in a week, you won't be able to make any more deposits until the period ends or the limit is changed in line with our responsible play rules.
Playing records, which include game IDs, stake size per round, and session length, are used to keep track of stakes and betting frequency.
You can limit the amount of bets you can make each day to C$300. The system will add up all the qualifying bets and stop any more bets once the limit is reached. When needed, we also use this information to keep an eye on patterns that point to losing control. If we see them, we may suggest safer games or tighter limits on betting.
We use information about withdrawal requests to set limits and help stop people from making sudden changes. This could include the amount being withdrawn, the method of delivery, the status of the processing, and the most recent deposits and bets. For example, if the daily limit for cashing out is C$1000, requests that are bigger than that amount in the same time period may be put in a queue, partially approved, or turned down based on the limit rules and any checks that need to be done.
You pick responsible places to play. When you set limits, like depositing- 100 a day, wagering- 250 a week, or taking out- 500 a day, we remember them and follow them. The date and time the limit was set are also written down, along with any changes that were asked for and the date and time those changes go into effect. There may be a cooling-off period after increases to keep people from making hasty decisions. In terms of limits, risk and integrity signals are linked. We might use other operational signals, like repeated failed deposits, deposits that happen too quickly, a lot of canceled withdrawals, and device or network consistency, to make sure the limits stay in place. These signals tell us when to bring up safer play tools or put temporary limits in place to keep you and the platform safe.
Account identifiers, such as user IDs, login timestamps, and session IDs, make sure that the limits are applied to the right account. Details about the transactions include the amounts deposited and withdrawn (for example, deposited- 50 and withdrawn- 500), the timestamps, and the status codes for all the activity that happened during each limit period. Gameplay data, like stakes, activity logs, and session length, is used to figure out how much you've bet in comparison to limits like C$300 per day. Set the type of limit, the amount, the time frame, and the effective date of the limit so that it is always applied. Depending on where you are in Canada and the information used to verify your account, like Canadian, limits and the data used to enforce them may be different when required by law.
When you access the site through a mobile browser or an app. For stable gameplay, to lower the risk of fraud, and to remember your most important settings when possible, this information is used. You can change a lot of this through the settings on your device and in your browser. Here is what we usually collect for mobile play, how cookies and other similar technologies work on our services, and the easy ways you can change how we track you.
For mobile access, we may collect and use technical information about your device and how it connects to our services. This is to make sure that mobile play is safe and reliable. This isn't usually used to find out who you are by itself, but when linked to your account, it can become personal data. Type of device, version of operating system, browser, language settings, screen resolution, and app version (if you use an app) are some of the technical information that can be used to identify a device. IP address, connection type, time zone, and an approximation of your location based on your IP address (not GPS unless you explicitly allow it on your device). This information is used for security checks and to make sure you are following the rules in your region.
Make the game more stable and fix problems that affect gameplay by keeping crash logs, load times, error codes, and feature usage signals. Security signals include failed logins, session tokens, device fingerprinting elements (if allowed), and risk indicators that are used to stop automated account takeover and abuse. Some features may not work right if you don't give your device certain permissions. For instance, limiting access to storage can stop your session settings from being saved, and strict tracking limits can slow down the time it takes for us to find suspicious sign-ins. Important: For simple play, we don't need precise location services. You will be asked for permission before any feature works if it needs extra ones. You can choose to let it or not.
Important information about transaction security: When you make deposits or withdrawals, we may use device and network signals to help stop fraud and protect your account and funds. This includes checks for larger amounts, like "deposit- 100" or "withdraw- 500." Essential cookies and other similar technologies are used to keep you logged in, make sure your session stays safe, and keep the site running. The ability to log in to an account, find your way around the cashier, and use security controls might not work without these. Preference cookies may remember things like the language you used, the settings for the interface, or whether you turned off certain notifications, so you don't have to make the same choice every time you come back.
Different devices have different performance issues, and analytics and measurement technologies help us figure out which parts of pages and features take the most time to load or cause errors for users. This supports making mobile devices work better and be easier to use. You can use advertising and retargeting technologies to see how well your campaigns are working and stop showing the same ads over and over, if that's allowed. These tools might use third parties and mix cookie identifiers with device signals. Local storage, SDKs for mobile devices, and pixel tags are some other technologies that we may use that are like cookies. In similar ways, these can be used to save settings, check how stable an app is, or help with security features. You can delete cookies, block new cookies, or block third-party cookies in most mobile browsers.
If you choose strict blocking, you might have to enter your login information more often, and some security steps might happen more often. At the app level, you can stop ads from following you around, clear advertising IDs, or stop background data from being used on many devices. These settings can lower tracking for marketing purposes, but they don't stop necessary security logging. When needed, we give you the choice to accept or refuse cookies that aren't necessary for site functionality. You can go back to the choices you made if you change your mind later by clearing your browser's cookies and setting your preferences again when asked.
Availability is based on where you are and the rules in Canada. We may ask for proof of address to make sure you are who you say you are and block access from certain areas.
Name, date of birth, contact information, address, device and login information, payment identifiers, and your gameplay and transaction history are the only things we collect to run your account and meet our legal obligations. If you aren't sure, talk to customer service before you deposit.
Card information is handled by safe payment processors, and all payment traffic is encrypted. The full card number or CVV code is not kept by us. We only keep the records we need for accounting and preventing fraud. These include transaction IDs, timestamps, deposit amounts in C$, payment details that have been hidden, and the method used. If we see activity that doesn't seem right, we may ask for more checks before accepting any more deposits.
Identity and payment checks may be needed to approve withdrawals and keep accounts safe. A valid driver's license, proof of address, and payment ownership proof (like a screenshot of an e-wallet profile or a bank document with important information hidden) are common types of documents. Documents are uploaded through safe channels and are only used for checks on identity, to stop fraud, and for regulatory purposes. If the account looks risky, we might ask for a selfie or a short video.
We may check identities earlier, look at IP and device patterns, and make sure the payment method belongs to the account holder when bonus claims are made to stop abuse. Under strict contracts, we only give limited information to service providers that help us run the casino. This includes people who help us with KYC, payments, fraud tools, and games. We will never sell your private information. If a regulator or law enforcement agency makes a valid request, we may give them the information they need.
The security measures for mobile access are the same as those for desktop access. For example, sessions are encrypted, and suspicious logins are watched for too. Use a unique password, turn on any optional login security features, and don't use shared devices to access your account. Requesting a cooling-off period or self-exclusion can help you keep your spending in check. You can also ask for deposit limits, loss limits, and session limits. If you think someone else has gotten into your account without your permission, please contact support right away so we can lock it and look over recent deposits and withdrawals.
Our encrypted connections and safe processing keep your payment information safe. On our servers, we don't keep your full card number or CVV. When it comes to withdrawals, we follow "closed-loop" rules, which means that we try to return winnings to the same payment method that was used to make the deposit. If your bank or service provider doesn't allow payouts, we may be able to offer you another way to get your money after we verify it. We might ask for proof that you own the payment method in order to cut down on fraud. This could be a picture of the card with the middle numbers hidden or a screenshot from your e-wallet that shows your name and account ID. For extra safety, use a unique password, turn on 2FA (if it's available), and don't do business on public Wi-Fi.
We only get the information we need to pay your bills, keep your account running, and make sure there is no abuse. For Know Your Customer (KYC) checks, we may ask for a government ID, proof of address, and proof of payment method. This helps us make sure you are over 18 (or the legal age in Canada), stops fraud, and makes sure withdrawals go smoothly. When it comes to bonuses, we keep track of account and device identifiers, IP/location signals, and gameplay activity to make sure that each person, household, or device can only get one bonus, follow wagering rules, and find people who are using multiple accounts.
If there are restrictions in Canada, we may not let people register, deposit money, or play from those places, and we may ask for proof of residency or nationality. While some records must be kept for legal reasons and to handle payment disputes, you can ask to see your data, make changes to it, or have it deleted if that's an option.
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